Frequently Asked Questions 

Rec. Class Questions

  1. What if I have to miss my regularly scheduled class?

    1. Each child gets 2 makeup classes per 8-week session. Schedule your makeup class during another offered class time with our office -- makeups can take place ANY TIME during the same 8-week session that the class was missed.

  2. What do I need to do at the end of an 8-week session to enroll for the next one?

    1. Enrollments for each student roll over from session-to-session. We send billing emails during the final week of the session -- at this point, you MUST either:

      1. Log into your Parent Portal account to pay your balance.

      2. Email our office to request:

        1. A One-time payment with your card on file

        2. Canceling your classes for the upcoming session

  3. How do I schedule a free trial class?

    1. Create your Parent Portal account and add your kids as students on your account, select a specific class listing under “Booking”, and click the “Request a Trial” button.

  4. What if a class I’m interested in is full?

    1. Through the Parent Portal, you can request to be on our WAITLIST for a full class.

  5. What holidays is your gym closed?

    1. Memorial Day (just Monday - open Saturday/Sunday)

    2. 4th of July

    3. Labor Day (just Monday - open Saturday/Sunday)

    4. December 24-January 1

  6. Are there options for one-on-one lessons?

    1. Yes, many of our coaches are available for Private Lessons! Our coaches schedule their own Private Lessons and set their own rates. You may reach out to the main office for the coach's phone numbers or speak to them in person to get pricing info and to schedule a lesson.​

    2. Private Lesson payments are made directly to the front office, coordination for the lessons are made through the coaches.

  7. Do I have to register in advance for open gym?

    1. Nope, open gym is always walk-in and is open to anyone and everyone, not just those enrolled in our other programs!​

  8. What should I bring to my trial class?

    1. Students should be dressed in comfortable/flexible clothing (no jeans/skirts/etc).​

    2. Long hair should be tied back.

    3. Students should bring a water bottle with a sealable lid.